Contact us
We would love to hear from you.
Have a question about our heated apparel, an order, or a returns issue? Send us a message and we'll reply within one working day.
Note: we use a .com support address across our UK and DE stores — it's staffed by the same team.
Support hours
Monday – Friday, 9am – 5pm UK time.
Email replies within 1 working day. We're closed on UK public holidays.
UK returns address
Please contact support@gokozywear.com before sending a return so we can issue a returns reference.
Return parcels to:
FLYING AC LTD
10 Dewey Street
Openshaw
Manchester M11 2NT
United Kingdom
Company information
Trader: THERMAWEAR CO., LTD
Hong Kong Business Registration No.: 79620435
Registered address: Unit 1015, 19/F, Amtel Building, 144–148 Des Voeux Road Central, Central, Hong Kong 999077
UK VAT: GB 515 6150 13